FAQ

 

What types of beauty products do you offer?

Our store specializes in a curated selection of beauty essentials, including top-selling products such as individual lashes, colorful liquid eyeliner pencils, and disposable mascara spoolies. Each product is chosen for its quality and effectiveness in enhancing your makeup routine.

How do I ensure the hygiene of my beauty products?

We prioritize hygiene in our product offerings. Our disposable mascara spoolies are designed for single-use, which helps prevent contamination and maintains the integrity of your makeup application. It is advisable to use a new spoolie for each application to ensure optimal hygiene.

Are your products suitable for sensitive skin?

Many of our products are formulated to be gentle on the skin. However, individual reactions can vary. It is recommended to perform a patch test before using any new product, especially if you have sensitive skin or known allergies.

What is the shelf life of your beauty products?

The shelf life of beauty products can vary. Generally, liquid eyeliners and mascara should be replaced every 3 to 6 months after opening to ensure safety and performance. Individual lashes can last longer if stored properly and not used excessively.

Do you offer any guarantees on your products?

While we strive for customer satisfaction, we do not offer guarantees on individual product performance due to the subjective nature of beauty products. However, we encourage customers to reach out with any concerns regarding product quality, and we will address them accordingly.

How can I contact customer support for further inquiries?

For any additional questions or concerns, you can reach our customer support team through the contact form on our website. We aim to respond to all inquiries within 24 to 48 hours.